Return & Refund Policy

for Certified Worldwide

Effective Date: May 9, 2026

At Certified Worldwide, we want you to be fully satisfied with your order. Please read our policy carefully before making a purchase.

Returns

We accept returns within 14 days of the delivery date.

To qualify for a return:

• Items must be unworn, unused, unwashed, and in original condition
• Original tags and packaging must be included
• Proof of purchase or order confirmation is required

Items that do not qualify for returns:

• Final sale items
• Limited edition drops
• Accessories, socks, or undergarments
• Items damaged due to misuse or improper care

Refunds

Once your return is received and inspected, we will notify you if your refund is approved.

Approved refunds will be sent back to your original payment method within 5–10 business days depending on your bank or payment provider.

Shipping costs are:

• Non-refundable
• The customer is responsible for return shipping unless the item arrived damaged or incorrect

Exchanges

We only replace items if they are:

• Damaged
• Defective
• Incorrect size/item sent by us

If you need an exchange, contact us within 7 days of receiving your order.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, email us within 48 hours of delivery with:

• Your order number
• Clear photos of the issue

We will work quickly to resolve the problem.

Lost or Stolen Packages

Certified Worldwide is not responsible for packages marked as delivered by the shipping carrier. If your package is lost or stolen, please contact the shipping provider directly.

How to Start a Return

To start a return or exchange, contact us at:

Email: certifiedworldwidee@gmail.com
Instagram: @certified_worldwidee

Please include:

• Full name
• Order number
• Reason for return

Policy Updates

Certified Worldwide reserves the right to update or modify this policy at any time without prior notice.